Privacy Policy

1. Introduction

MoonHire ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and healthcare consultancy services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

• • Full name and contact information (email, phone number)
• • Professional credentials and qualifications
• • Employment history and work experience
• • Educational background and certifications
• • Passport and identification documents
• • DataFlow PSV verification status
• • Nationality and country of residence

For Healthcare Facilities

We collect information about your organization, including:

• • Organization name and contact details
• • Business registration information
• • Facility type and size
• • Staffing requirements and preferences

Automatically Collected Information

When you access our Services, we automatically collect certain information, including:

• • Device information (browser type, operating system)
• • IP address and location data
• • Usage data (pages visited, time spent on site)
• • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• • To provide and maintain our consultancy services
• • To verify your credentials and eligibility
• • To match candidates with healthcare facilities
• • To communicate with you about our Services
• • To process DataFlow PSV verification
• • To coordinate interviews and placements
• • To provide post-placement support
• • To improve and optimize our Services
• • To comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

With Healthcare Facilities

For candidates, we share your professional profile and credentials with healthcare facilities that may be interested in your qualifications. We only share information necessary for the matching and placement process.

With Service Providers

We may share information with third-party service providers who assist us in operating our platform, including:

• • Identity verification providers (Veriff)
• • DataFlow Group for PSV verification
• • Cloud hosting providers (AWS, Vercel)
• • Communication services (email, SMS)

For Legal Compliance

We may disclose your information if required by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• • Encryption of data in transit and at rest
• • Secure authentication mechanisms
• • Regular security assessments
• • Access controls and employee training

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

For candidates who have been placed, we retain records for the duration of your post-placement support period (12 months) plus any additional period required for legal compliance.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• • The right to access your personal information
• • The right to correct inaccurate information
• • The right to delete your personal information
• • The right to restrict processing
• • The right to data portability
• • The right to withdraw consent

To exercise these rights, please contact us at hello@moonhire.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

• • Essential cookies for platform functionality
• • Analytics cookies to understand usage patterns
• • Security cookies for authentication and fraud prevention

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including GCC countries and the United States. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: